Customer Service - Retail Sales

Tata Capital; Jhansi; On-site; INR 300,000 - 500,000; Full time

Job summary

Tata Capital seeks a graduate for a field sales and relationship-building role in Jhansi. You will identify target areas, screen segments, and drive disbursement targets while promoting Tata Capital Financial Services Ltd products.

You will cultivate client relationships, ensure RBI/audit compliance, and develop distribution channels and vendor networks to strengthen the brand in the region.

Qualifications

• Graduate in any discipline.

Responsibilities

• Identify target areas for prospective business.
• Pre-screen customer segments as per norms.
• Ensure login and disbursement targets are met.
• Understand customer needs and cross-sell multiple products.
• Execute sales promotions to build interest in the Tata Capital brand.
• Build strong client relationships and brand identification with customers.
• Ensure vendor empanelment and develop relations with new vendors.
• Develop strong distribution channels.
• Ensure compliance to Audit / RBI regulations.

Skills

Sales target achievement

Client relationship management

Cross-selling

Vendor management

Distribution channel development

Compliance (RBI/Audit)

Education

Graduate in any discipline

Job description

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline

• Identify target areas for prospective business


• Pre-screen customer segments as per the organization norms


• Ensure the number of log in along with disbursement


• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements


• Execute sales promotion activities to build customer interest in the TCFSL brand


• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.


• Ensure vendor empanelment and develop relationships with new vendors.


• Develop strong distribution channels


• Ensure compliance to all Audit / RBI regulations.