Customer Service Professional

Tata Capital; Lucknow; On-site; INR 250,000 - 420,000; Full time

Job summary

Tata Capital is seeking a Business Development Executive in Lucknow to acquire and maintain client relationships, drive new business, and cross-sell products. The role involves identifying target areas, pre-screening segments, and building distribution channels to expand market reach.

The ideal candidate holds a graduate degree and will ensure RBI and audit compliance while promoting the TCFSL brand and maintaining high customer satisfaction.

Qualifications

• Graduate in any discipline.
• This role requires identifying target areas and pre-screening customer segments.
• Develop distribution channels and vendor relationships while ensuring RBI-compliant processes.

Responsibilities

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure login and disbursement targets are met
• Cross-sell multiple products as per customer needs
• Execute sales promotion activities to build the TCFSL brand
• Build strong client relationships internally and externally
• Ensure vendor empanelment and develop relationships with new vendors
• Develop strong distribution channels
• Ensure compliance to Audit / RBI regulations

Education

Graduate in any discipline

Job description

10367

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.