Customer Service Executive - Retail Sales

Tata Capital Finance Ltd; Tirupati; On-site; INR 250,000 - 450,000; Full time

Job summary

Tata Capital Finance Ltd invites applications for the role of Customer Service - Retail Sales in Tirupati. The position focuses on acquiring and maintaining client relationships across housing products through the direct channel, with a strong emphasis on meeting targets.

The candidate should be a graduate in any discipline and possess the ability to identify prospective business areas, pre-screen customer segments, and build a robust distribution and vendor network while ensuring RBI/compliance

Qualifications

• Graduate in any discipline.

Responsibilities

• Identify target areas for prospective business

Skills

Communication skills

Customer service

Education

Graduate in any discipline

Job description

Customer Service - Retail Sales - Direct Channel - Housing - DM - Tirupati - SRB Enclave - CRE

Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.