Customer Relationship Executive

Tata Capital; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Tata Capital in Bengaluru is seeking a graduate to drive field sales by acquiring new client relationships and maintaining them. The role focuses on identifying target areas and pre-screening segments to align with organizational norms.

You will ensure login and disbursement processes, promote the TCFSL brand, and foster strong relationships internally and with customers while adhering to RBI regulations.

Qualifications

• Identify target areas for prospective business.
• Pre-screen customer segments as per organization norms.
• Cross-sell multiple products as per requirements.
• Build strong client relationships and brand identification with potential customers.
• Ensure compliance to Audit / RBI regulations.

Responsibilities

• Achieving business targets by acquiring new client relationships and maintaining them.
• Identify target areas for prospective business.
• Pre-screen customer segments as per organization norms.
• Ensure the number of log in along with disbursement.
• Ensure high customer satisfaction level by understanding customer needs and cross-sell multiple products as per the requirements.
• Execute sales promotion activities to build customer interest in the TCFSL brand.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.

Skills

Sales

Customer relationship

Cross-selling

Education

Graduate in any discipline

Job description

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.

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