Customer Service Representative

Policybazaar.com; Gurugram District; On-site; INR 279,000 - 390,600; Full time

Job summary

A leading insurance aggregator in Gurugram is seeking a proactive individual to convert customers into passionate evangelists. Responsibilities include effective communication with customers through phone, email, and chat, providing knowledgeable answers about products and data entry. The ideal candidate should have 1-3 years of experience, excellent communication skills, and the ability to multitask and prioritize effectively.

Qualifications

• At least 1 - 3 years of relevant work experience.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Skills

Excellent phone etiquette

Excellent verbal communication

Excellent written communication

Interpersonal skills

Multi-tasking

Organizational skills

Prioritization

Job description

Interested candidates please contact Dhriti- 8527282112

JOB LOCATION- GURUGRAM, HARYANA

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years\' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work