Customer Service (Female)

Mezzex; Dadri; On-site; INR 260,000 - 380,000; Full time

Job summary

Mezzex in Dadri, Uttar Pradesh, invites applications for an international voice process role. You will receive UK customer calls and resolve their problems and queries over the phone, using clear English with a natural UK accent.

The position is full-time and permanent, demanding excellent verbal communication, strong listening abilities, and the capacity to stay focused on resolving issues, including out-of-hours support as required.

Qualifications

• Ability to communicate correctly and clearly with all customers
• Good comprehension skills ability to clearly understand and state the issues of customers
• Ability to concentrate follow customers issues without distraction to resolution
• Excellent verbal communication skill in English

Responsibilities

• This inbound customer service profile handles UK customer calls and resolves problems and queries over the phone
• Responsible for addressing UK customer queries during calls
• Out of hour calls and customer service are required

Skills

English (UK)

Verbal communication

Call handling

Active listening

Customer focus

Job description

This is an inbound customer service profile where in you will be responsible to receive calls from the UK customers & you will be responsible to resolve their problems and queries over call
Hiring for International Voice Process
Excellent command in English with UK accent should have conversational skills, instant and spontaneous responsiveness while in conversation required
Must have experience in handling UK customers over the call
Out of hour calls & customer service is required.
Required Candidate profile

Immediate Joiners :

Ability to communicate correctly and clearly with all customers
Good comprehension skills ability to clearly understand and state the issues of customers
Ability to concentrate follow customers issues without distraction to resolution
Excellent verbal communication skill in English
Job Types: Full-time, Permanent