Customer Service Executive - Sales

Tata Capital Finance Ltd; Palakollu; On-site; INR 200,000 - 350,000; Full time

Job summary

Tata Capital Finance Ltd. is seeking a customer service and sales professional for the Housing EM Sales role at Palakollu, operating on Weekly Market Road.

The position involves identifying target areas, pre-screening segments, and driving disbursements while maintaining client relationships. Responsibilities include executing sales promotions, cross-selling multiple products, and ensuring RBI/audit compliance.

Qualifications

• Graduate in any discipline.
• Identify target areas for prospective business.
• Pre-screen customer segments as per the organization norms.
• Ensure the number of log in along with disbursement.
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements.

Responsibilities

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.

Skills

Sales skills

Customer relations

Cross-selling

Education

Graduate in any discipline

Job description

Customer Service - Sales - Housing - EM - Sales - Palakollu - Weekly Market Road - J Grades

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline.

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.