Customer Service Executive - Sales

Tata Capital Finance Ltd; Cuttack; On-site; INR 250,000 - 400,000; Full time

Job summary

Tata Capital Finance Ltd in Cuttack seeks a dynamic candidate for Customer Service - Sales - Housing to drive new client acquisition and maintain existing relationships. You will identify target areas, pre-screen segments, and promote cross-sell opportunities while ensuring RBI-compliant processes.

Role emphasizes logins/disbursements, strong vendor networks, distribution channels, and delivering high customer satisfaction.

Qualifications

• Graduate in any discipline.
• Identify target areas for prospective business.
• Pre-screen customer segments as per the organization norms.
• Ensure the number of log in along with disbursement.
• Ensure high customer satisfaction level by proactively understanding customer needs and cross-sell multiple products as per the requirements.
• Execute sales promotion activities to build customer interest in the TCFSL brand.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels.
• Ensure compliance to all Audit / RBI regulations.

Responsibilities

• Achieving business targets as laid down by acquiring new client relationships and maintaining them.
• Identify target areas for prospective business.
• Pre-screen customer segments as per the organization norms.
• Ensure the number of log in along with disbursement.
• Ensure high customer satisfaction level by proactively understanding customer needs and cross-sell multiple products as per the requirements.
• Execute sales promotion activities to build customer interest in the TCFSL brand.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels.
• Ensure compliance to all Audit / RBI regulations.

Education

Graduate in any discipline

Job description

Customer Service - Sales - Housing - EM - Cuttack - Omkar - CRE *Chaitia*

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

• Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross-sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.