Customer Service Sales

Tata Capital Finance Ltd; Tumakuru; On-site; INR 240,000 - 340,000; Full time

Job summary

Tata Capital Finance Ltd in Tumkur invites applications for a Customer Service - Sales - Housing - EM role. You will work from our Tumkur office to acquire and service customer accounts, promoting housing and EMI products.

The ideal candidate is a graduate who can identify prospective business areas, screen customers, and drive login and disbursement processes while ensuring high customer satisfaction through needs-based cross-selling.

Qualifications

• Candidate should be a graduate in any discipline.
• Ability to identify target areas for prospective business.
• Pre-screen customer segments as per organization norms.

Responsibilities

• Achieve business targets by acquiring and maintaining client relationships.
• Identify target areas for prospective business.
• Pre-screen customer segments as per organization norms.
• Ensure login and disbursement activities.
• Enhance customer satisfaction by understanding needs and cross-selling products.
• Execute sales promotion activities to build interest in the TCFSL brand.
• Develop vendor empanelment, build distribution channels, and maintain RBI/compliance standards.

Skills

Sales

Customer service

Communication

Education

Graduate in any discipline

Job description

Customer Service - Sales - Housing - EM - Tumkur - GG Arcade - J Grades

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

• Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.