Customer Service Executive - Sales

Tata Capital Finance Ltd; NTR; On-site; INR 350,000 - 520,000; Full time

Job summary

Tata Capital Finance Ltd in Rajahmundry (B Square CRE) invites applications for a Sales - Housing - EM role. You will drive customer acquisition, identify target areas for prospective business, pre-screen segments, and oversee login and disbursement processes to help achieve targets.

The role emphasizes building strong client relationships, cross-selling multiple products, developing distribution channels, coordinating with vendors, and ensuring compliance with Audit/RBI regulations.

Qualifications

• Identify target areas for prospective business.
• Pre-screen customer segments as per organization norms.
• Cross-sell multiple products as per requirements.
• Build strong client relationships with customers and vendors.
• Develop distribution channels and ensure RBI/Audit compliance.

Responsibilities

• Achieve business targets by acquiring new client relationships and maintaining them.
• Identify target areas for prospective business.
• Pre-screen customer segments as per organization norms.
• Ensure the number of login along with disbursement.
• Ensure high customer satisfaction by understanding customer needs and cross-sell multiple products.
• Execute sales promotion activities to build customer interest in the TCFSL brand.
• Build strong client relationships both internally and externally and strengthen brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels.
• Ensure compliance to all Audit / RBI regulations.

Skills

Target areas

Pre-screening

Cross-selling

Client relationships

Distribution channels

Vendor empanelment

Sales promotions

RBI compliance

Education

Graduate in any discipline

Job description

Customer Service - Sales - Housing - EM - Sales - Rajahmundry - B Square - CRE Achieving business targets as laid down by acquiring new client relationships and maintaining them.

• Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.