Customer Service Executive

Tata Capital; Tinsukia; On-site; INR 200,000 - 320,000; Full time

Job summary

Tata Capital in Assam, India is seeking a customer service professional to handle inquiries, resolve issues, and ensure customer satisfaction.

The role involves collaborating with internal teams, maintaining records of interactions, and identifying upsell opportunities.

If you thrive in a fast-paced environment and value excellent service, join our team to contribute to positive customer experiences.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service and ensure satisfaction.
• Respond to customer complaints and concerns promptly.
• Collaborate with internal teams to resolve complex issues.
• Maintain accurate records of customer interactions and transactions.
• Identify opportunities to upsell and cross-sell products or services.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service and ensure satisfaction.
• Respond to customer complaints and concerns promptly.
• Collaborate with internal teams to resolve complex issues.
• Maintain accurate records of customer interactions and transactions.
• Identify opportunities to upsell and cross-sell products or services.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.