Customer Service Executive

Tata Capital; Jalna; On-site; INR 250,000 - 380,000; Full time

Job summary

Tata Capital in Maharashtra's Jalna invites applications for a customer service role focusing on resolving queries, ensuring satisfaction, and maintaining accurate interaction logs.

You will work with internal teams to improve processes, develop solutions to enhance customer experience, and analyze feedback to drive improvements.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service and ensure satisfaction.
• Manage and maintain accurate records of customer interactions.
• Collaborate with internal teams to improve processes and procedures.
• Develop and implement effective solutions to enhance customer experience.
• Analyze customer feedback and suggest improvements.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service and ensure satisfaction.
• Manage and maintain accurate records of customer interactions.
• Collaborate with internal teams to improve processes and procedures.
• Develop and implement effective solutions to enhance customer experience.
• Analyze customer feedback and suggest improvements.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.