Call centre executive

EMC HOSPITALS; Amritsar; On-site; INR 150,000 - 210,000; Full time

Job summary

EMC HOSPITALS is seeking a dedicated Customer Service Associate in Amritsar to handle inquiries and resolve issues with professionalism. You will maintain accurate records of customer interactions and transactions while delivering exceptional service to ensure overall satisfaction.

Collaborating with the team, you will contribute to shared goals and continuously update yourself on our products and services to provide informed assistance to customers in a fast-paced healthcare environment.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service and ensure satisfaction.
• Work effectively in a team to achieve common goals.
• Utilize problem-solving skills to address complex issues.
• Maintain accurate records of customer interactions and transactions.
• Continuously update knowledge of products and services.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service and ensure satisfaction.
• Work effectively in a team to achieve common goals.
• Utilize problem-solving skills to address complex issues.
• Maintain accurate records of customer interactions and transactions.
• Continuously update knowledge of products and services.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.