Customer Service Executive

Tata Capital; Prayagraj; In loco; INR 220.000 - 420.000; Tempo pieno

Descrizione del lavoro

Tata Capital in Prayagraj is seeking a customer service professional to handle inquiries across multiple channels and ensure high-quality service for customers and clients. You will work with internal teams to resolve issues, maintain accurate records of interactions and transactions, and participate in process improvements while adhering to company policies and procedures.

This role emphasizes customer satisfaction, seamless service delivery, and opportunities to grow within a respected

Mansioni

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service through various communication channels.
• Manage and maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to ensure seamless service delivery.
• Develop and implement process improvements to enhance customer satisfaction.
• Ensure compliance with company policies and procedures.

Descrizione del lavoro

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service through various communication channels.
• Manage and maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to ensure seamless service delivery.
• Develop and implement process improvements to enhance customer satisfaction.
• Ensure compliance with company policies and procedures.