Customer Service Executive

Tata Capital; Hubli; On-site; INR 300,000 - 540,000; Full time

Job summary

Tata Capital in Hubli, India is seeking a customer service and sales professional. You will handle customer inquiries, resolve issues, promote products, and work toward sales targets while delivering excellent service.

You will collaborate with internal teams, build strong relationships with customers and stakeholders, and escalate complex problems to senior management when needed. This role requires proactive communication and a customer-first mindset to support business objectives.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service and ensure satisfaction.
• Meet sales targets and promote products or services.
• Collaborate with internal teams to achieve business objectives.
• Develop and maintain strong relationships with customers and stakeholders.
• Identify and escalate complex issues to senior management when necessary.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service and ensure satisfaction.
• Meet sales targets and promote products or services.
• Collaborate with internal teams to achieve business objectives.
• Develop and maintain strong relationships with customers and stakeholders.
• Identify and escape complex issues to senior management when necessary.