Customer Service Executive

Kankei; Mumbai; On-site; INR 216,000 - 240,000; Full time

Job summary

Kankei is hiring a Customer Service Executive for on-site work in Andheri, Mumbai. The role demands 6 months to 1 year of customer service or BPO experience, with bilingual language ability (English/Hindi plus one South Indian language such as Tamil, Telugu or Kannada).

Salary is in-hand ₹18,000–₹20,000 per month, with shift timing from 9:30 AM to 6:30 PM. Candidates with good communication skills and a positive customer-service mindset are encouraged to apply.

Qualifications

• 6 months to 1 year of relevant experience in customer service or BPO.
• Strong communication skills and a customer-oriented approach.
• Ability to handle calls and provide timely information.

Responsibilities

• Handle customer calls and queries.
• Resolve customer issues professionally.
• Maintain good customer relationships.
• Provide accurate information and timely support.
• Coordinate with internal teams when required.

Skills

Customer service

Communication

BPO experience

Job description

Were Hiring Customer Service Executive

We are looking for a Customer Service Executive who can handle customer queries, provide timely support, and ensure a smooth customer experience.

Location: Andheri, Mumbai

Experience: 6 Months 1 Year

Salary:18,000 20,000 In-Hand

Language: Any ONE mandatory Tamil / Telugu / Kannada along with English Hindi

Timing:9:30 AM 6:30 PM

Key Responsibilities

• Handle customer calls and queries
• Resolve customer issues professionally
• Maintain good customer relationships
• Provide accurate information and timely support
• Coordinate with internal teams when required

Who Can Apply?

Candidates with good communication skills and experience in Customer Service / Customer Support / BPO are preferred.