Customer Support Executive

HUE Touch Technologies; Chennai District; On-site; INR 250,000 - 400,000; Full time

Job summary

Hue Touch Technologies in Chennai district seeks a Customer Support Executive fluent in Tamil, Hindi and English to deliver outstanding service in a fast-paced environment.

You will handle inquiries, build customer relationships, drive sales, and collaborate with teams, using CRM tools to track interactions and opportunities.

Strong communication, teamwork and adaptability are essential; prior telecalling or sales exposure is a plus.

Qualifications

• Proficiency in Tamil, Hindi, and English.
• Excellent communication and interpersonal skills.
• Ability to work in a team and meet sales targets.
• Strong problem-solving and attention to detail.
• Familiarity with CRM software and sales tools.
• Adaptability to changing priorities.

Responsibilities

• Handle customer enquiries and provide timely resolutions by phone.
• Build and maintain strong customer relationships through effective communication.
• Meet or exceed monthly sales targets by promoting products and services.
• Collaborate with internal teams to resolve customer issues.
• Maintain records of customer interactions and sales performance.
• Identify new business opportunities and generate leads.

Skills

Tamil language

Hindi language

English language

Communication skills

Sales mindset

Teamwork

Problem-solving

Tools

CRM software

Sales tools

Job description

We are looking for a skilled Customer Support Executive with proficiency in Tamil, Hindi, and English to join our team. The ideal candidate should possess excellent communication skills and the ability to work effectively in a fast-paced environment.

Roles & Responsibilities

• Handle customer enquiries and provide timely resolutions through phone calls.
• Build and maintain strong relationships with customers through effective communication.
• Meet or exceed monthly sales targets by promoting products and services.
• Collaborate with internal teams to resolve customer complaints and issues efficiently.
• Maintain accurate records of customer interactions and sales performance.
• Identify new business opportunities and generate leads.

Job Requirements

• Proficiency in Tamil, Hindi, and English.
• Excellent communication and interpersonal skills.
• Ability to work in a team environment and achieve sales targets.
• Strong problem-solving skills with attention to detail.
• Familiarity with CRM software and sales management tools.
• Ability to adapt to changing situations and priorities.

Preferred Skills

• Prior experience in telecalling, customer support, or sales will be an added advantage.
• Positive attitude and customer-focused approach.
• Strong convincing and negotiation skills.

Contact : 9789981099/9943022027