Customer Service Executive

Textile Industry; Mumbai; On-site; INR 254,000 - 304,000; Full time

Job summary

Textile Industry in Bandra, Mumbai is seeking a Customer Service Executive to join our team. You will handle customer queries via calls and WhatsApp, and coordinate with internal teams to ensure smooth service.

We require at least 1 year of customer service experience, good communication, and a customer-focused, problem-solving attitude. Basic computer skills are needed, and Bandra-based candidates are preferred.

This is an on-site role with a monthly salary of INR 25,000.

Qualifications

• Minimum 1+ year of customer service experience.
• Good communication skills.
• Customer-focused and problem-solving attitude.
• Basic computer knowledge.
• Candidates who can work from the Bandra location preferred.

Responsibilities

• Handle customer queries through calls, WhatsApp, and other communication channels
• Resolve customer complaints and provide timely solutions
• Maintain a positive and professional relationship with customers
• Coordinate with internal teams to ensure smooth customer service
• Maintain customer records and follow up when required

Skills

Customer service experience

Communication skills

Basic computer knowledge

Job description

Hiring: Customer Service Executive

Location: Bandra, Mumbai
Salary: 25,000 per month
Experience: 1+ Year

We are looking for a Customer Service Executive to join our team in Bandra

Key Responsibilities

• Handle customer queries through calls, WhatsApp, and other communication channels
• Resolve customer complaints and provide timely solutions
• Maintain a positive and professional relationship with customers
• Coordinate with internal teams to ensure smooth customer service
• Maintain customer records and follow up when required

Requirements

• Minimum 1+ year of customer service experience
• Good communication skills
• Customer-focused and problem-solving attitude
• Basic computer knowledge
• Candidates who can work from the Bandra location preferred