Customer Service Executive

Orient Exchange And Financial Services; Jalandhar; In loco; INR 180.000 - 320.000; Tempo pieno

Descrizione del lavoro

Orient Exchange And Financial Services is expanding its customer service and operations team to manage currency delivery and Forex processing across locations in India. The role focuses on compliance, documentation, and accurate handling of foreign exchange transactions.

The ideal candidate has auditing exposure to RBI guidelines and a willingness to travel between branches, with flexibility in working at multiple branches such as Trivandrum, Kollam, Kochi and others mentioned.

Competenze

• Experience auditing RBI guidelines, including cash verification and documents.

Mansioni

• Manage the delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions
• Verify customer documents as per RBI and company compliance norms
• Maintain proper records and transaction documentation

Conoscenze

Auditing RBI guidelines

Formazione

Graduation Not Required

Descrizione del lavoro

• Manage the delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions
• Verify customer documents as per RBI and company compliance norms
• Maintain proper records and transaction documentation

Role Category: Customer Success, Service & Operations - Other

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

We are a fast growing Forex Company,with 26 Branches in India,HQ @ Bangalore,Licenced by RBI as AD-II. It is part of Orient Exchange Dubai,with 100 yrs of track record.We are present in Hong-Kong,Malaysia. Now getting into Cards & trade remittances.

I have completed two years and four months. got enough experience in auditing of various RBI guidelines like checking physical verification of INR cash and foreign currencies, verification of cash memos and verification of retail purchase documents, bulk sale, bulk purchase, all FLM 1 to 8. Have to travel a lot. Trivandrum, Kollam, Kottayam, Airport, Thrissur and Calicut are the other branches and base branch is Kochi MG Road branch.

Dislikes

Some of the senior staffs are not down to earth persons. Some of them treat juniors badly.They may play seniority. As I am a junior in the industry, a new person in the forex, my auditing works also gets affected. They may also play a favoritism among the person who they like more.

Customer Service Executive typically earns between