Customer Service Executive

Orient Exchange And Financial Services; Kottayam; On-site; INR 350,000 - 520,000; Full time

Job summary

Orient Exchange And Financial Services in India is seeking a customer success and operations professional to manage currency delivery outside the office and ensure smooth Forex processing. The role emphasizes compliance with RBI norms and meticulous record-keeping.

Based in Kerala, the position supports branch networks and client service across Forex remittance and card initiatives. Familiarity with regulatory guidelines and strong document verification will be valued.

Responsibilities

• Manage the delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions
• Verify customer documents as per RBI and company compliance norms
• Maintain proper records and transaction documentation

Job description

Responsibilities

• Manage the delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions
• Verify customer documents as per RBI and company compliance norms
• Maintain proper records and transaction documentation

Role Category

Customer Success, Service & Operations - Other

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

We are a fast growing Forex Company,with 26 Branches in India,HQ @ Bangalore,Licenced by RBI as AD-II. It is part of Orient Exchange Dubai,with 100 yrs of track record.We are present in Hong-Kong,Malaysia. Now getting into Cards & trade remittances.