Customer Service Executive

Orient Exchange And Financial Services; Thrissur; On-site; INR 200,000 - 320,000; Full time

Job summary

Orient Exchange And Financial Services is seeking a Customer Service Executive in Thrissur, Kerala. The role focuses on delivering currency outside office premises and ensuring accurate processing of Forex transactions.

You will verify customer documents in line with RBI and internal compliance norms, while maintaining meticulous transaction records. The ideal candidate supports RBI compliance and customer service customers, with the company leveraging its 26 branches nationwide and RBI AD-II

Qualifications

• Familiarity with RBI norms and RBI verification requirements.
• Ability to handle currency transaction documentation accurately.
• Experience in customer-facing Forex operations is a plus.

Responsibilities

• Manage the delivery of currency outside office premises.
• Ensure accurate processing of Forex transactions
• Verify customer documents as per RBI and company compliance norms
• Maintain proper records and transaction documentation

Skills

Forex operations

Customer service

Document verification

Compliance awareness

Education

Graduation not required

Job description

Role Category

Customer Success, Service & Operations - Other

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

We are a fast growing Forex Company,with 26 Branches in India,HQ @ Bangalore,Licenced by RBI as AD-II. It is part of Orient Exchange Dubai,with 100 yrs of track record.We are present in Hong-Kong,Malaysia. Now getting into Cards & trade remittances.

Responsibilities

• Manage the delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions
• Verify customer documents as per RBI and company compliance norms
• Maintain proper records and transaction documentation

Beware of imposters!

Customer Service Executive typically earns between