Customer Service Executive

Orient Exchange And Financial Services; Kolkata District; On-site; INR 180,000 - 300,000; Full time

Job summary

Orient Exchange And Financial Services is seeking a Customer Service Executive to support currency delivery outside office premises and accurate Forex processing. You will verify documents as per RBI norms and maintain transaction records, contributing to compliant operations across our network.

The role suits candidates with customer service exposure and an understanding of financial compliance. Graduation is not mandatory, and the position is based in Kolkata, India, with direct office duties.

Qualifications

• Experience in customer service roles preferred.
• Knowledge of RBI rules for foreign exchange helpful.
• Willingness to process currency deliveries and related tasks.

Responsibilities

• Manage delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions.
• Verify customer documents per RBI and company compliance norms.
• Maintain proper records and transaction documentation.

Skills

Customer service

Forex transactions

Compliance

Documentation

Education

Bachelor's degree not required

Job description

Role Category: Customer Success, Service & Operations - Other

• • Manage the delivery of currency outside the office premises.
• • Ensure accurate processing of Forex transactions
• • Verify customer documents as per RBI and company compliance norms
• • Maintain proper records and transaction documentation

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

We are a fast growing Forex Company,with 26 Branches in India,HQ @ Bangalore,Licenced by RBI as AD-II. It is part of Orient Exchange Dubai,with 100 yrs of track record.We are present in Hong-Kong,Malaysia. Now getting into Cards & trade remittances.

Bigminds Smart Tech

Customer Service Executive typically earns between