Customer Service Executive

Orient Exchange And Financial Services; New Delhi; On-site; INR 300,000 - 420,000; Full time

Job summary

Orient Exchange And Financial Services is hiring a Customer Service/Operations executive to oversee currency handling outside office premises. The role focuses on accurate Forex processing, streamlining customer interactions, and ensuring RBI/compliance adherence.

The candidate will verify customer documents, maintain thorough records, and support a fast-growing Forex operation with a nationwide presence across India and offices in major hubs.

Qualifications

• UG: Graduation not required.

Responsibilities

• Manage the delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions
• Verify customer documents as per RBI and company compliance norms
• Maintain proper records and transaction documentation

Skills

Customer service

Compliance

Document verification

Education

Graduation Not Required

Job description

Role Category

Customer Success, Service & Operations - Other

Responsibilities

• Manage the delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions
• Verify customer documents as per RBI and company compliance norms
• Maintain proper records and transaction documentation

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

We are a fast growing Forex Company,with 26 Branches in India,HQ @ Bangalore,Licenced by RBI as AD-II. It is part of Orient Exchange Dubai,with 100 yrs of track record.We are present in Hong-Kong,Malaysia. Now getting into Cards & trade remittances.

Customer Service Executive typically earns between