Customer Service Executive

Orient Exchange And Financial Services; Kollam; On-site; INR 140,000 - 220,000; Full time

Job summary

Orient Exchange And Financial Services seeks a Customer Service Executive to manage currency delivery outside office premises and ensure accurate Forex processing. The role requires verifying customer documents as per RBI and company norms, while maintaining meticulous transaction records.

The position is based in Kollam with additional locations in Thrissur and Kozhikode. Graduation is not required, and the candidate should be prepared for RBI/compliance-driven duties within a fast-growing

Qualifications

• Experience in customer service is preferred.
• Familiarity with RBI guidelines and compliance norms is a plus.

Responsibilities

• Manage the delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions.
• Verify customer documents as per RBI and company compliance norms.
• Maintain proper records and transaction documentation.

Skills

Customer service

Forex processing

Documentation

Compliance awareness

Education

No degree required

Job description

• Manage the delivery of currency outside the office premises.
• Ensure accurate processing of Forex transactions.
• Verify customer documents as per RBI and company compliance norms.
• Maintain proper records and transaction documentation.

Role Category: Customer Success, Service & Operations - Other

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

We are a fast growing Forex Company,with 26 Branches in India,HQ @ Bangalore,Licenced by RBI as AD-II. It is part of Orient Exchange Dubai,with 100 yrs of track record.We are present in Hong-Kong,Malaysia. Now getting into Cards & trade remittances.

Locations: Kollam, Thrissur, Kozhikode

Customer Service Executive typically earns between