Customer Service Executive

Corita Consultants; Jaipur; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Attendance bonus (₹3000)

Variable pay (5%)

Job summary

Corita Consultants in Jaipur, India invites applications for a customer support executive role. The candidate will handle customer queries, ensure quality, and coordinate with other teams to log and follow up requests. Strong communication and problem-solving skills are essential.

Experience in domestic or international BPO is preferred; basic MS Office and CRM tools proficiency is expected. Retail or call center experience may be advantageous. Inclusive attendance bonus and variable pay offered.

Qualifications

• 1-3 years of relevant experience in domestic/international BPO.
• Strong interpersonal, problem-solving and verbal/written communication skills.
• Solid computer knowledge including common software tools.

Responsibilities

• Identifying, handling and resolving customer queries and concerns with quality.
• Documenting and recording transactions and follow-up requests with other functions.

Skills

Interpersonal skills

Problem solving

Communication skills

Computer knowledge

Tools

MS Office

CRM software

Job description

• 1.Identifying, Handling and resolving customer queries and concerns while maintaining expected quality
• 2.Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs

Required Candidate profile

• 1.0-3 years of relevant experience of domestic/international BPO
• 2.Strong interpersonal, problem-solving skills and verbal and written communication skills
• 3.Strong computer knowledge

Perks and benefits

• 3000 of attendance bonus + 5% Variable pay