Customer Service Executive

Ashapura Logistics Limited; Ahmedabad District; On-site; INR 250,000 - 420,000; Full time

Job summary

Ashapura Logistics Limited in Ahmedabad District, India, seeks a logistics coordinator to manage end-to-end shipment clearance, coordinate with shipping lines, forwarders and internal teams, and ensure timely documentation and filing.

The ideal candidate will have strong communication, data analysis skills, proficiency in English and MS Office, and the ability to multitask, prioritize, and deliver results. Experience with import/export processes is a plus.

Qualifications

• Strong communication (verbal & written) and extraordinary presentation skills
• Basic knowledge about Import / Export process
• Good in Data Analysis Skill
• Proficiency in English
• Experience in MS Office (Excel, PowerPoint) and MS Outlook
• Problem solving Skill
• Handles multiple tasks, switches priorities and focuses as needed.
• Candidate should be focused on following up independently and deliver results

Responsibilities

• Complete coordination with the client for clearance of the shipment
• Coordination with external agencies like shipping line, Forwarders etc
• Internal coordination with operation team, Documentation Team, Accounts Team transport department etc
• Keeping track of shipments and coordinate with client for documents and further filing
• Day to day updation in software
• Preparation and submission of monthly reports
• Preparing fund requirement and preparing for Billing

Skills

Strong communication

Data analysis

English proficiency

Problem solving

Multitasking

Presentation skills

Follow-up / delivery

Tools

MS Excel

MS PowerPoint

MS Outlook

Job description

Role & responsibilities

• Complete coordination with the client for clearance of the shipment
• Coordination with external agencies like shipping line, Forwarders etc
• Internal coordination with operation team, Documentation Team, Accounts Team transport department etc
• Keeping track of shipments and coordinate with client for documents and further filing
• Day to day updation in software
• Preparation and submission of monthly reports
• Preparing fund requirement and preparing for Billing

Preferred candidate profile

• Strong communication (verbal & written) and extraordinary presentation skills
• Basic knowledge about Import / Export process
• Good in Data Analysis Skill
• Proficiency in English
• Experience in MS Office (Excel, PowerPoint) and MS Outlook
• Problem solving Skill
• Handles multiple tasks, switches priorities and focuses as needed.
• Candidate should be focused on following up independently and deliver results