Customer Service/Customer Support - Intern

Carrerlift

Hyderabad

In loco

INR 250.000 - 420.000

Tempo pieno

5 giorni fa

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Generatore di candidature

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Descrizione del lavoro

CraftMyPlate in Hyderabad is seeking a customer support associate to handle inquiries across phone and WhatsApp. You will assist customers with questions, concerns, and service issues, delivering timely, courteous responses to uphold satisfaction.

The role requires strong listening skills, multitasking ability, and proficiency with smartphones and computer systems, in a fast-paced environment.

Competenze

Fluent spoken Telugu is required.
Good communication and courteous demeanor.
Ability to handle high call volumes calmly.

Mansioni

Handle incoming customer inquiries and support requests via phone, WhatsApp, and other channels.
Assist customers with questions, concerns, and issues related to CraftMyPlate's services.
Provide timely and courteous responses to maintain customer satisfaction.
Document customer interactions and feedback for the team.

Conoscenze

Telugu fluency

Customer support

Active listening

Multitasking

Communication

Strumenti

Smartphones

Computer systems

Descrizione del lavoro

Batch: 2025/2026/2027.

About the role

Handle incoming customer inquiries and support requests via phone, WhatsApp, and other communication channels
Assist customers with questions, concerns, and issues related to CraftMyPlate's services
Provide timely and courteous responses to maintain customer satisfaction
Document customer interactions and feedback for the team

What we're looking for

Fluent spoken Telugu, as the majority of customer conversations occur in this language
Genuine enthusiasm for customer interaction and comfort with high call volumes
Polite, articulate, and patient demeanor when communicating with customers
Proficiency with smartphones, WhatsApp messaging, and computer systems
Ability to multitask and manage several customer conversations simultaneously
Strong listening skills and attention to detail when addressing customer needs