Customer Sales & Support Intern/Executive

Korepoint Talent Solutions; Gandhinagar; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Policy-based perks

Job summary

Korepoint Talent Solutions in Gandhinagar, India is seeking an experienced Customer Support professional to handle calls, emails, and follow-ups with a customer-centric approach. The role requires 3+ years in customer support or a similar role and fluent English communication, both verbal and written, to interact with domestic and international customers.

You will coordinate with internal teams to resolve issues promptly, maintain professional relationships, and ensure high-quality service in

Qualifications

• 3+ years in customer support or a similar role.
• Fluent English communication is mandatory (verbal & written).
• Ability to handle calls, emails, and follow-ups professionally.

Responsibilities

• Handle customer calls, emails, and follow-ups professionally.
• Coordinate with internal teams to resolve issues.
• Maintain a customer-centric approach in all interactions.

Skills

Fluent English (verbal & written)

Customer communication

Problem solving

Interpersonal skills

Coordination with internal teams

Tools

CRM basics

Job description

Role & responsibilities :

• 3+ years of experience in Customer Support, Customer Service, or a similar role
• Fluent English communication is mandatory (verbal and written)
• Ability to handle customer calls, emails, and follow-ups professionally
• Strong interpersonal and problem-solving skills
• Ability to coordinate effectively with internal teams and customers
• Customer-centric approach with a positive attitude

Preferred candidate profile

• Experience interacting with domestic and international customers
• Basic knowledge of CRM or support management tools
• Ability to manage multiple tasks and priorities efficiently

Perks and benefits

As per company Policy