Customer service cum sales Executive -freight

Skyocean Shipping; Malappuram; On-site; INR 300,000 - 520,000; Full time

Job summary

Sky Ocean Shipping in Kerala, India is seeking a Customer Success executive to help meet revenue targets and deliver reliable logistics solutions. You will respond to customer queries by phone and email and work closely with our operations team to tailor transport options.

The role focuses on customer satisfaction, cross-functional collaboration, and timely issue resolution in a fast-paced logistics environment.

Qualifications

• Meet revenue targets through effective selling techniques.
• Manage customer queries via phone and email.
• Collaborate with operations team on logistics solutions.

Responsibilities

• Meet revenue targets through effective selling techniques.
• Manage customer queries via phone and email.
• Collaborate with operations team on logistics solutions.

Job description

Responsibilities:

• Meet revenue targets through effective selling techniques
• Manage customer queries via phone and email
• Collaborate with operations team on logistics solutions

Role Category: Customer Success, Service & Operations - Other

Sky Ocean Shipping is a growing logistics/Freight company committed to providing reliable, efficient, and tech-driven transport solutions. We help businesses streamline their supply chains through flexible, customer-focused logistics services.

Overall Good Experience with company, shift timings, office culture, respectful environment. Politics and work pressure is everywhere in the industries, but no one abuse you and maintain your self respect matters. As per me company is good to work because of onetime salary, on time increment, better salaries as per market. only few employees were doing politics earlier but now everything is good. Every company is good if you work ethically and follow the policies.