Customer Service and Sales Executive - Housing Finance

Tata Capital Finance Ltd; Faridabad District; On-site; INR 350,000 - 550,000; Full time

Job summary

Tata Capital Finance Ltd is seeking a Customer Service - Sales professional for Faridabad, focusing on direct channel housing products. You will target new clients, screen segments, and drive cross-selling while maintaining strong relationships with customers and partners.

The role emphasizes achieving targets, promoting the TCFSL brand, and ensuring regulatory compliance with RBI norms. Educational requirement is a graduate in any discipline, with sales-driven aspirations for the micro housing

Qualifications

• Graduate in any discipline.
• Identify target areas for prospective business.
• Pre-screen customer segments as per the organization norms.
• Ensure the number of log in along with disbursement.
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements.
• Execute sales promotion activities to build customer interest in the TCFSL brand.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels.
• Ensure compliance to all Audit / RBI regulations.

Responsibilities

• Achieving business targets as laid down by acquiring new client relationships and maintaining them.
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.

Skills

Sales

Customer service

Cross-selling

Relationship building

Education

Graduate in any discipline

Job description

Customer Service - Sales - Direct Channel - Housing - EM - Micro Housing - Sales - Faridabad - SCO 88 - J Grades 10367

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

• Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.