Customer Service and Sales Executive

Tata Capital Finance Ltd; Mandebri; On-site; INR 450,000 - 650,000; Full time

Job summary

Tata Capital Finance Ltd in Yamunanagar, Haryana, is hiring for a Customer Service - Sales - Housing role. The incumbent will focus on achieving business targets by acquiring new client relationships and maintaining them, while ensuring high customer satisfaction through proactive service and cross-selling.

The role involves identifying target areas, pre-screening customer segments, building vendor relationships, and developing distribution channels while adhering to RBI regulations and internal

Qualifications

• Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Build strong client relationships with internal and external stakeholders
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Ensure compliance to RBI regulations and organizational audit norms

Responsibilities

• Achieve business targets by acquiring new client relationships and maintaining them
• Identify target areas for prospective business and pre-screen customer segments
• Ensure the number of logins along with disbursement as per process
• Promote cross-selling of multiple products based on customer needs
• Build distribution channels and develop strong vendor relationships
• Maintain high customer satisfaction through proactive service and responsiveness
• Ensure vendor empanelment and develop relationships with new vendors
• Represent the TCFSL brand in the market and ensure compliance with all regulations

Skills

Target market identification

Prospect pre-screening

Customer relationship building

Cross-selling

Sales promotion activities

Vendor empanelment

Distribution channel development

Audit RBI compliance

Education

Graduation in any discipline

Job description

Customer Service - Sales - Housing - EM - Sales - Yamunanagar - Sector 17 - J Grades 10367 Achieving business targets as laid down by acquiring new client relationships and maintaining them.

• Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.