Customer Service and Sales Executive

Tata Capital Finance Ltd; Coimbatore District; On-site; INR 180,000 - 320,000; Full time

Job summary

Tata Capital Finance Ltd is seeking a Customer Service - Sales professional for the Pollachi area to drive housing product sales and maintain strong client relationships.

The role focuses on identifying target areas, screening customers per norms, ensuring login activity and disbursement, and cross-selling multiple Tata Capital Financial Services products to meet targets.

Qualifications

• Graduate in any discipline.
• Identify target areas for prospective business.
• Pre-screen customer segments as per the organization norms.
• Ensure compliance to Audit / RBI regulations.

Responsibilities

• Achieve business targets by acquiring new client relationships and maintaining them.
• Identify target areas for prospective business and build distribution channels.
• Pre-screen customer segments as per organizational norms and ensure login activity and disbursement.
• Cross-sell multiple products by proactively understanding customer needs and promoting TCFSL offerings.
• Execute sales promotion activities to generate customer interest in the TCFSL brand.
• Build strong client relationships internally and externally and develop vendor empanelment with new vendors.

Education

Graduate in any discipline

Job description

Customer Service - Sales - Housing - EM - Sales - Pollachi - VKS Complex - J Grades

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

• Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels.
• Ensure compliance to all Audit / RBI regulations.