Customer Sales Executive

Refrens; Surat; On-site; INR 391,000 - 725,000; Full time

Benefits offered by this job

High earning potential

Great team culture

Growth-focused environment

Transparency at all levels

Real impact

Work-life balance

Job summary

Refrens is seeking a driven Sales Executive to build meaningful client relationships and drive revenue through value-based selling. You will understand client needs, deliver compelling product demos, and manage the complete sales cycle from lead to closure.

Join a customer-focused team that emphasizes clarity, collaboration, and data-driven decisions. If you excel at communicating value and owning your pipeline, this role offers strong incentives and growth opportunities in a fast-growing SaaS

Qualifications

• 1+ year in Sales (preferred).
• Experience in SaaS/software sales is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Build strong relationships with potential and existing customers
• Understand client needs and recommend the right solutions
• Deliver product demos and communicate value effectively
• Manage the complete sales cycle - from lead to closure
• Handle objections confidently and close deals
• Coordinate with internal teams for smooth onboarding
• Maintain and track activities using CRM tools

Skills

SaaS sales

Relationship building

Prospecting

CRM tools

Product demos

Tools

CRM software

Job description

Refrens.com, a leading business operating system, has become the platform of choice for small and medium businesses worldwide. With 350k+ business sign-ups across 178 countries, Refrens offers a comprehensive suite of tools including bookkeeping, lead management, and Inventory management. Backed by funding from industry luminaries like Founder of CRED-Kunal Shah, Founder of Paytm- Vijay Shekhar Sharma, Founder of Indiamart-Dinesh Agarwal, and Founder of Shaadi.com- Anupam Mittal, Refrens.com continues to innovate and grow.

The Role

We are looking for a driven and customer-focused Sales Executive who can build meaningful client relationships and drive revenue through value-based selling.

If you enjoy understanding people, solving real business problems, and closing deals - you’ll thrive here.

How We Operate

• No Chaos, Just Clarity: Clear processes, well-defined roles, and structured sales flow.
• Customer-First Selling: We focus on solving problems, not pushing products.
• Zero Mis-Selling Policy: Trust > short-term revenue
• Team Collaboration: Sales works closely with product, onboarding, and support.
• Data-Driven Approach: Decisions backed by insights, not assumptions.
• Ownership Mindset: You own your numbers, pipeline, and growth.

What You’ll Do

• Build strong relationships with potential and existing customers
• Understand client needs and recommend the right solutions
• Deliver product demos and communicate value effectively
• Manage the complete sales cycle - from lead to closure
• Handle objections confidently and close deals
• Coordinate with internal teams for smooth onboarding
• Maintain and track activities using CRM tools

Who You Are

• Strong communication and interpersonal skills
• Confident, persuasive, and customer-focused
• Target-driven with a strong sense of ownership
• Quick learner with the ability to understand SaaS products
• Organized and good at managing time and priorities
• Prior experience in SaaS/software sales is a plus

Why Work With Us

• High Earning Potential: Competitive salary + uncapped incentives (top performers earn ₹5,000-₹25,000+ extra monthly)
• Great Team Culture: Work with people you’ll actually enjoy spending time with
• Growth-Focused Environment: We invest heavily in your learning and career progression
• Transparency at All Levels: Open access to teams, leadership, and company direction
• Real Impact: Your work directly contributes to company growth
• Work-Life Balance: Flexible and supportive work environment

What You’re NOT Expected To Do

• Cold calling
• Field sales or client visits
• Mis-selling products
• Job Type: Full-time, Permanent
• Experience: 1+ year in Sales (preferred)