Customer Relationship Manager- Ready Mix Conctrete

UltraTech Cement; Hyderabad, Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

UltraTech Cement in Hyderabad is seeking a Customer Relationship Manager for Ready Mix Concrete to drive sales and manage customer relationships on-site. The role emphasizes business development, client engagement with engineers and managers, and coordination with SAP for new customers.

The candidate should have MBA or BTech in Civil, and Telugu language proficiency is required to operate in this locale. Prior field marketing and direct sales experience are essential for success.

Qualifications

• MBA or BTech Civil mandatory.
• Telugu language requirement for Hyderabad.
• Filed marketing, B2B sales and direct sales experience required.

Responsibilities

• Identify and prioritize market opportunities in the assigned territory.
• Visit project sites regularly and build relationships with site engineers and project managers.
• Conduct market analysis and track competitor activity in the region.
• Coordinate with SAP for new customer creation and ensure accurate data entry for orders.
• Monitor receivables, manage collections and ensure timely invoicing.
• Close deals within approved pricing guidelines to achieve sales targets.
• Achieve sales and revenue KPIs as part of the role.

Education

MBA-BTech Civil

Job description

Role & responsibilities

Job Description Customer Relationship Manager- (Ready mix concrete)

1. Position Details

• Business: Cement HO
• Unit: RMC
• Function: Sales & Marketing
• Department: Marketing

Key Result Areas (KRA) & Accountabilities

1. Business Development

• Identify and prioritize market opportunities.
• Develop proposals and presentations for prospective clients.
• Gather competitor insights (pricing, discounts, market trends).

2. Customer Management

• Visit project sites regularly.
• Build relationships with site engineers, project managers, and influencers.
• Ensure smooth execution and coordination.

3. Industry Analysis

• Conduct market analysis of the assigned territory.
• Track competition and assess market position.

4. Order Planning & Execution

• Coordinate with CSD for new customer creation in SAP.
• Ensure correct customer data entry before dispatch.

5. Receivables Management

• Monitor outstanding payments and collections.
• Handle defaulter cases and cheque bounce issues.
• Ensure timely invoicing and documentation.
• Track daily sales and collection performance.

6. Pricing & Sales Closure

• Close deals within approved pricing guidelines and achieve sales

Achieve sales and revenue targets as per KPIs

Preferred candidate

-MBA-Btech Civil manadatory

Telugu Language require -Hyderabad

Filed marketing, B2B sales and Direct sales exp required

Who can attend face to face interview AUG-3rd-2026