Customer Relationship Manager

Gurukrupa Placement & Education Solutions; Mumbai, Nashik District, Pune District; On-site; INR 180,000 - 240,000; Full time

Job summary

Gurukrupa Placement & Education Solutions in Pune (jewellery industry) seeks a customer relations executive to handle inquiries via phone, WhatsApp, email and other channels. You will build and nurture relationships with existing customers and coordinate with Sales, Production, Inventory, Accounts and Packing teams to ensure smooth order processing.

The role requires a UG: Any Graduate background and strong communication skills.

Qualifications

• UG: Any Graduate is required.
• Experience in jewellery industry is a plus.

Responsibilities

• Handle customer enquiries and communication through phone, WhatsApp, email and other channels.
• Develop and maintain professional relationships with existing customers.
• Coordinate with Sales, Production, Inventory, Accounts and Packing teams.

Skills

Customer service

Communication

Relationship building

Education

UG: Any Graduate

Job description

Handle customer enquiries and communication through phone, WhatsApp, email and other communication channels.
Develop and maintain professional relationships with existing customers.
Coordinate with the Sales, Production, Inventory, Accounts, Packing

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Its a Jewellery industry and located at Pune.