Customer Relationship Executive

DuoJobs; Chennai District; On-site; INR 180,000 - 320,000; Full time

Benefits offered by this job

Free Food

Free Accommodation

Attractive Salary & Incentive Package

PF & ESI

Gratuity

Bonus

Health Insurance

Job summary

DuoJobs in Chennai, Tamil Nadu is seeking a Customer Relationship Executive to manage customer interactions, enquiries, and follow-ups, building strong long-term relationships with clients in the jewellery sector.

The role is open to both freshers and experienced candidates; Tamil proficiency is mandatory, and relocation to Chennai is required. Basic computer knowledge and excellent communication are essential for success in this position.

Qualifications

• Tamil language proficiency is mandatory.
• Freshers and experienced candidates can apply.
• Good communication and interpersonal skills.
• Customer-focused and professional approach.
• Basic computer knowledge is preferred.
• Candidates must be willing to relocate to Chennai.

Responsibilities

• Build and maintain strong relationships with customers.
• Handle customer enquiries regarding jewellery products and services.
• Assist customers and understand their requirements.
• Follow up with existing and prospective customers.
• Coordinate with sales and showroom teams to ensure excellent customer service.
• Maintain customer records and communication details.
• Handle customer concerns professionally and provide appropriate assistance.
• Support customer retention and business development activities.

Skills

Tamil language proficiency

Communication skills

Interpersonal skills

Customer-centric

Basic computer knowledge

Job description

Location: Chennai, Tamil Nadu
Industry: Jewellery / Gold & Luxury Retail / Wholesale Jewellery
Employment Type: Full-Time
Gender: Male/Female
Experience: Freshers & Experienced Candidates
Language: Tamil Proficiency Mandatory
Relocation: Willingness to relocate to Chennai required
A leading jewellery manufacturing and wholesale organisation in Chennai is looking for a customer-focused Customer Relationship Executive (CRE) to manage customer interactions, enquiries, follow-ups, and relationship-building activities.

Key Responsibilities

• Build and maintain strong relationships with customers.
• Handle customer enquiries regarding jewellery products and services.
• Assist customers and understand their requirements.
• Follow up with existing and prospective customers.
• Coordinate with sales and showroom teams to ensure excellent customer service.
• Maintain customer records and communication details.
• Handle customer concerns professionally and provide appropriate assistance.
• Support customer retention and business development activities.

Requirements

• Tamil language proficiency is mandatory.
• Freshers and experienced candidates can apply.
• Good communication and interpersonal skills.
• Customer-focused and professional approach.
• Basic computer knowledge is preferred.
• Candidates must be willing to relocate to Chennai.

Benefits

• Free Food
• Free Accommodation
• Attractive Salary & Incentive Package
• PF & ESI
• Gratuity
• Bonus
• Health Insurance