Customer Relationship Manager

Adduco India; Chennai; On-site; INR 406,000 - 487,000; Full time

Job summary

Adduco India is seeking a Customer Relationship Manager in Chennai to strengthen customer engagement in the jewellery sector. The ideal candidate has 10+ years of experience, is fluent in Tamil, English, Telugu and Hindi, and can work within a 10 km radius of TNagar. The role requires smart handling of sales, billing and delivery processes, with a focus on customer satisfaction.

Salary starts at Rs.40,000 per month. Working hours are 9:45 am to 8:00 pm, with Sundays off.

Qualifications

• 10+ years in jewellery industry with strong customer handling.
• Proficient in detailing product knowledge and sales processes.
• Digital marketing and branding knowledge is an added advantage.

Responsibilities

• Build and maintain customer relationships for jewellery sales.
• Explain product knowledge and manage customer expectations.
• Coordinate with sales and billing teams to ensure delivery.

Skills

Customer handling

Multilingual capability

Digital marketing awareness

Computer literacy

Tools

MS Office

Job description

Role & responsibilities

CRM : Customer Relationship Manager

10+ Minimum in Jewellery industry with vast experiences in handling customers with go detailing, explaining in details about product knowledge, customer handling understanding their mindset in all terms and execute the retailing deal with smart and due satisfaction between the customer and sales executive and billing team till delivery. Should also be in digital marketing and branding with computer savy is an added advantage.

Age : 40 above Female – Charming Personality – Multilingual activities, Multi Languages (Tamil, English, Telugu & Hindi) near around T.Nagar – Max 10 kms radius- two wheeler or car holder; for a long term employment.

Salary is not a constraint for a right candidate ; Minimum Rs.40k. Timing – 9.45 am – 8.00 pm; Sunday closed;