Customer Relationship Manager

Famjam Hospitality; Jaipur; On-site; INR 180,000 - 240,000; Full time

Job summary

Famjam Hospitality in Jaipur invites applications for a front desk executive role. You will handle front desk and reception duties, attend inquiries, convert leads into bookings, and maintain customer records with excellent service.

The ideal candidate communicates well, is customer-focused, and comfortable using basic computer tools. Freshers with strong communication are welcome to apply, especially those with prior reception or sales exposure.

Qualifications

• Good communication and interpersonal skills.
• Basic computer knowledge.
• Confident, well-presented, and customer-focused.
• Prior experience in reception or sales is preferred (Freshers with good communication skills may also apply).

Responsibilities

• Handle front desk and reception duties.
• Attend and manage customer inquiries (calls, WhatsApp, and walk-ins).
• Convert leads into bookings/sales.
• Maintain customer records and provide excellent client support.

Skills

Communication skills

Interpersonal skills

Computer basics

Customer-focused

Job description

Role & responsibilities

• Handle front desk and reception duties
• Attend and manage customer inquiries (calls, WhatsApp, and walk-ins)
• Convert leads into bookings/sales
• Maintain customer records and provide excellent client support

Preferred candidate profile

• Good communication and interpersonal skills
• Basic computer knowledge
• Confident, well-presented, and customer-focused
• Prior experience in reception or sales is preferred (Freshers with good communication skills may also apply)

Perks and benefits