CUSTOMER RELATIONS MANAGER

Cherian Thomas & Co; Kollam; On-site; INR 150,000 - 210,000; Full time

Job summary

Cherian Thomas & Co in Kollam is seeking a courteous front desk executive to greet clients, manage calls, and support daily administrative tasks.

You will coordinate appointments, handle email and phone correspondence, and contribute to delivering excellent customer service while maintaining professional appearance.

The ideal candidate holds a commerce degree, 1–3 years of related experience, and strong communication and time-management skills.

Qualifications

• Graduate or Post Graduate in Commerce or Business Administration.
• 1–3 years of experience in a related field.
• Professional appearance and manners.
• Good time management skills.
• Strong verbal or written communication skills.

Responsibilities

• Greet clients and visitors with a positive and helpful attitude.
• Answer phones professionally and route calls as necessary.
• Assist colleagues with administrative tasks.
• Provide excellent customer service.
• Scheduling appointments.
• Correspondence with clients via phone and email.

Skills

Communication skills

Time management

Professional appearance

Phone etiquette

Education

Bachelor's in Commerce

MBA or PG in Business Administration

Job description

Responsibilities

• Greet clients and visitors with a positive and helpful attitude
• Answering phones in a professional manner and routing calls as necessary
• Assisting colleagues with administrative tasks
• Provide excellent customer service
• Scheduling appointments
• Correspondence with clients via phone and email

Qualifications

• Graduate or Post Graduate in Commerce or Business Administration
• Prior experience (1-3 Years Years) in a related field
• Consistent, professional dressing and manners
• Good time management skills
• Strong verbal or written communication skills