Front Office Receptionist

Hearing Solutions; YSR Kadapa; On-site; INR 250,000 - 350,000; Full time

Job summary

Hearing Solutions in Kadapa is seeking a diligent clinic administrator to manage daily opening and closing, greet customers, collect forms, and coordinate with departments to ensure smooth operations.

The role requires handling calls, maintaining registers, preparing client contacts database, processing documents, managing cash and accounts, and coordinating vendors and staff to support senior management.

Responsibilities

• Perform and maintain daily opening and closing procedures.
• To welcome & Assist Customer on their arrival in centre.
• Take down customers details and information. (Forms and official Templates to be filled).
• Confirm their purpose of visit and guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
• Attending calls- Receiving, and responding, transferring calls to appropriate departments, providing full. information, and support to the caller.
• Maintaining walk inn register and admin registers.
• Preparation of database of Client contacts and updating.
• Filling papers/bills and important documents.
• Opening and closing of the clinic operations.
• Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
• Coordinating with different Departments of the companies.
• Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).
• Supervising Office Assistant & House Keeping Staff.
• Supervise audio/visual equipment and make sure the equipment room are set up appropriately.
• Supervise if the office equipment's are working in order like fax m/c, printer, PABX system etc.
• Should have all the maintenance staff contact number Organized and in order.
• Vendor management for stationers, travel agents, courier agents, and all allied third-party service providers.
• To arrange for food and beverages for the senior management guests & dignitaries, on case-to-case basis, after seeking the appropriate approval.
• Maintains confidentiality at all times of the organization fiscal and personnel related information

Job description

Role & responsibilities

• Perform and maintain daily opening and closing procedures.
• To welcome & Assist Customer on their arrival in centre.
• Take down customers details and information. (Forms and official Templates to be filled).
• Confirm their purpose of visit and guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
• Attending calls- Receiving, and responding, transferring calls to appropriate departments, providing full. information, and support to the caller.
• Maintaining walk inn register and admin registers.
• Preparation of database of Client contacts and updating.
• Filling papers/bills and important documents.
• Opening and closing of the clinic operations.
• Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
• Coordinating with different Departments of the companies.
• Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).
• Supervising Office Assistant & House Keeping Staff.
• Supervise audio/visual equipment and make sure the equipment room are set up appropriately.
• Supervise if the office equipment's are working in order like fax m/c, printer, PABX system etc.
• Should have all the maintenance staff contact number Organized and in order.
• Vendor management for stationers, travel agents, courier agents, and all allied third-party service providers.
• To arrange for food and beverages for the senior management guests & dignitaries, on case-to-case basis, after seeking the appropriate approval.
• Maintains confidentiality at all times of the organization fiscal and personnel related information

Preferred candidate profile