Customer Relationship Executive - Sales

Cynosure Corporate Solutions; Chengalpattu; On-site; INR 240,000 - 360,000; Full time

Job summary

Cynosure Corporate Solutions is seeking a driven sales and customer relationship candidate for a full-time role in India. The position focuses on outbound calls, handling inquiries, generating leads, and maintaining the customer database, with CRM and MS Office proficiency.

English communication is essential, Hindi a plus. Ideal for graduates with 0-2 years in sales or CRM, ready to work in a fast-paced, target-driven environment.

Qualifications

• Any Graduates with 0-2 years in sales or CRM.
• Excellent communication and interpersonal skills.
• Proficiency in using CRM software and MS Office tools.
• Ability to work in a fast-paced, target-driven environment.

Responsibilities

• Make outbound calls to potential clients and explain company products/services.
• Handle customer inquiries, resolve complaints, and provide appropriate solutions.
• Generate leads and follow up with interested prospects.
• Maintain and update the customer database.
• Knowledge of the GeM Portal is an added advantage.
• Collaborate with internal teams to ensure seamless customer experiences.
• Follow up with clients to ensure satisfaction and long-term retention.
• Prepare and present reports on customer interactions and sales performance.
• Stay updated with industry trends and market changes to improve sales strategies.

Skills

Communication skills

Customer relationship management

Problem solving

English communication

Target-driven

Education

Any Graduation

Tools

CRM software

MS Office

Job description

Cynosure Corporate Solutions | Full time

Cynosure Corporate Solutions is a human capital services company. Our focus is to provide Executive Search, Recruitment, Training, Temporary Staffing services, Statutory Compliance's, and other HR aligned services. We understand the business goals of our clients and their need to align human resources to these goals. We are committed to provide high quality manpower in accordance to global standards and their requirements. Our candidates stand testimony to our professional competency.

We work with clients in IT/ITES, Manufacturing, Automobile, Health, Telecom, Media.

Job Description

• Make outbound calls to potential clients and explain company products/services.
  
• Handle customer inquiries, resolve complaints, and provide appropriate solutions.
  
• Generate leads and follow up with interested prospects.
  
• Maintain and update the customer database.
  
• Knowledge of the GeM Portal is an added advantage
  
• Collaborate with internal teams to ensure seamless customer experiences.
  
• Follow up with clients to ensure satisfaction and long-term retention.
  
• Prepare and present reports on customer interactions and sales performance.
  
• Stay updated with industry trends and market changes to improve sales strategies.
  

Requirements

Key Skills & Qualifications:

• Any Graduates with 0-2 year of experience in sales or customer relationship management.
  
• Excellent communication and interpersonal skills.
  
• Ability to handle customer concerns professionally.
  
• Strong problem-solving skills with a customer-first mindset.
  
• Proficiency in using CRM software and MS Office tools.
  
• Ability to work in a fast-paced and target-driven environment.
  
• Should have good communication in English ( Hindi added advantage )