Customer Support Hindi (voice process)

Cynosure Corporate Solutions; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Cynosure Corporate Solutions in Chennai is seeking a government sales professional to drive business with government clients. You will engage with government departments, research and qualify leads via RFQs, RFPs, and GeM Portal, and develop tailored proposals.

This role requires fluent English and Hindi, strong knowledge of procurement processes, and ability to navigate regulatory requirements. You will collaborate with contracts, legal and marketing teams to ensure compliant bids and meet

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• 1–2 years of sales experience, preferably in government or B2G.
• Familiarity with government procurement processes, contracts and compliance.
• Strong knowledge of RFQs, RFPs and government procurement methods.
• Excellent verbal and written English and Hindi communication.

Responsibilities

• Engage with government customers and departments aligned with offerings.
• Research and qualify leads through RFQs, RFPs, and government platforms.
• Promote products or services to government clients via calls, emails, and virtual meetings.
• Develop customized bids and proposals tailored to government requirements.
• Understand and address government compliance regulations, including FAR and DFARS.
• Build relationships with decision-makers and purchasing agents in government organizations.
• Collaborate with contracts, legal and marketing teams to ensure compliant proposals.
• Meet or exceed government sales quotas and targets.

Skills

English fluency

Hindi fluency

Sales experience

Education

Bachelor's degree in Business/Marketing

Job description

Cynosure Corporate Solutions | Full time

Cynosure Corporate Solutions is a human capital services company. Our focus is to provide Executive Search, Recruitment, Training, Temporary Staffing services, Statutory Compliance's, and other HR aligned services. We understand the business goals of our clients and their need to align human resources to these goals. We are committed to provide high quality manpower in accordance to global standards and their requirements. Our candidates stand testimony to our professional competency.

We work with clients in IT/ITES, Manufacturing, Automobile, Health, Telecom, Media.

Job Description

Key Responsibilities:

Engage with government customers and departments that align with the company's offerings.

Research and qualify leads through RFQs, RFPs, and government procurement platforms.

Knowledge of the GeM Portal is required.

Promote products or services to government clients via calls, emails, and virtual meetings.

Develop customized sales proposals and bid responses tailored to government requirements

Understand and address government compliance regulations, including FAR and DFARS.

Build and nurture relationships with key decision-makers, contracting officers, and purchasing agents in government organizations.

Serve as the primary point of contact for government accounts, ensuring excellent customer service.

Work closely with contracts, legal, and marketing teams to ensure accurate and compliant proposals.

Collaborate with field sales and business development teams to align sales strategies for government clients.

Track sales activities, pipeline status, and results.

Provide regular updates on progress, opportunities, and challenges in the government sales sector.

Meet or exceed sales quotas and performance goals specific to government accounts.

Requirements

Requirements:

Bachelor’s degree in Business, Marketing, or a related field (preferred).

Minimum 1-2 years of experience in sales, preferably in the government sector or B2G (Business-to-Government).

Familiarity with government procurement processes, contracts, and compliance requirements.

Strong understanding of RFQs, RFPs, and other government procurement methods.

Excellent verbal and written communication skills. (should be fluent in English and Hindi)

High attention to detail and organizational skills for managing complex sales cycles.

Self-starter with a results-driven mind-sets.

Ability to navigate complex regulatory environments and adapt to changing policies.

Strong problem-solving skills and ability to address government-specific challenges.