Customer Relationship Executive (CRE)

DuoJobs; Cheerattamanna; On-site; INR 240,000 - 360,000; Full time

Job summary

DuoJobs in Kerala invites applications for a Customer Relationship Executive to manage inquiries and build lasting customer relationships in Perinthalmanna and Calicut. The role centers on delivering friendly, professional service and ensuring a smooth customer experience.

You'll handle calls, follow-ups, and information requests, coordinate with internal teams, and maintain accurate customer records to support business growth.

Qualifications

• Clear communication and customer-facing skills.
• Friendly, professional attitude with patient approach.
• Ability to follow up and stay organised in a fast-paced environment.

Responsibilities

• Handle customer calls, enquiries and follow-ups
• Build and maintain strong customer relationships
• Provide information about services to customers
• Coordinate customer requirements with the internal team
• Resolve customer queries professionally
• Maintain customer records and follow-up details
• Ensure excellent customer service and satisfaction
• Support business growth through effective customer communication

Skills

Communication

Interpersonal skills

Organisational skills

Job description

We are hiring an enthusiastic and customer-focused Customer Relationship Executive (CRE) to join a growing organisation. This is an excellent opportunity for candidates looking for CRE Jobs in Kerala, Customer Service Jobs, Customer Relationship Jobs and Office Jobs in Perinthalmanna and Calicut.

The selected candidate will be responsible for communicating with customers, handling enquiries, maintaining customer relationships and ensuring a smooth customer experience.

Key Responsibilities

• Handle customer calls, enquiries and follow-ups
• Build and maintain strong customer relationships
• Provide information about services to customers
• Coordinate customer requirements with the internal team
• Resolve customer queries professionally
• Maintain customer records and follow-up details
• Ensure excellent customer service and satisfaction
• Support business growth through effective customer communication

Requirements

Good communication and interpersonal skills
Customer-friendly and professional attitude
Strong follow-up and organisational skills
Ability to handle customer enquiries efficiently
Basic computer knowledge is preferred
Experience in customer service or relationship management is an advantage

Company & Contact Details

Company