Customer Relations Executive (CRE)

DuoJobs; Ernakulam; On-site; INR 150,000 - 210,000; Full time

Job summary

DuoJobs in Ernakulam, Kochi, invites applications for a customer service role in fashion retail. You will handle customer inquiries, assist with product requirements, and help build lasting relationships with shoppers.

The ideal candidate has strong communication and interpersonal skills, experience in customer service, and a proactive approach to following up leads and resolving issues to ensure satisfaction.

Qualifications

• Handle customer inquiries and provide product guidance.
• Build and maintain customer relationships.
• Follow up leads and resolve customer concerns.

Responsibilities

• Handle customer enquiries, assist with product requirements, and maintain customer relationships.
• Follow up with leads and resolve customer concerns to support satisfaction.

Skills

Customer service

Communication

Relationship management

Interpersonal skills

Job description

Industry: Fashion Retail / Wedding & Designer Apparel

Location: Ernakulam, Kochi

Responsible for handling customer enquiries, assisting customers with product requirements, maintaining customer relationships, following up with leads, resolving customer concerns, and supporting customer satisfaction. Strong communication, customer service, relationship management, and interpersonal skills are preferred.

Company & Contact Details

Company