Customer Relationship Executive (CRE)

Shivansh Consultants; Ahmedabad District; On-site; INR 180,000 - 240,000; Full time

Job summary

Shivansh Consultants is seeking a Customer Relationship Executive to start a career in client management. You will handle inquiries via calls, emails, and WhatsApp, guiding prospects through services and coordinating with internal teams for onboarding. Strong communication and listening skills are essential as you nurture leads and build long-term client relationships.

The role is ideal for freshers or interns seeking a path in business development and client relations within a dynamic team.

Qualifications

• Freshers or candidates with 0-6 months of internship experience.
• Confident verbal and written communication skills.
• Active listeners with a polite, problem-solving attitude.
• Anyone looking to build a long-term career in client relations and business development.

Responsibilities

• Handle incoming client inquiries across calls, emails, and WhatsApp.
• Guide prospective clients clearly and professionally through our services.
• Coordinate with the internal team to ensure smooth client onboarding.
• Follow up with active leads and maintain accurate communication records.

Skills

Excellent communication

Active listening

Client relations

Job description

Are you looking to kickstart your career and turn your communication skills into professional client management experience? We are looking for driven freshers and candidates with prior internship experience who are eager to learn, interact, and grow.

Key Responsibilities

• Handle incoming client inquiries across calls, emails, and WhatsApp.
• Guide prospective clients clearly and professionally through our services.
• Coordinate with the internal team to ensure smooth client onboarding.
• Follow up with active leads and maintain accurate communication records.

Who Should Apply

• Freshers or candidates with 0-6 months of internship experience.
• Confident verbal and written communication skills.
• Active listeners with a polite, problem-solving attitude.
• Anyone looking to build a long-term career in client relations and business development.

Role Overview

Position: Customer Relationship Executive