Customer Relationship Executive

Mahagun India; Greater Noida; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Mahagun India in Greater Noida seeks an experienced Client Relations professional to welcome clients and visitors with professionalism, and to build strong relationships with prospective and existing customers. You will coordinate client meetings, project visits and follow-ups, ensuring a seamless sales journey and superior customer experience.

The ideal candidate will have exceptional communication and interpersonal skills, a professional and confident presence, and a strong customer service

Qualifications

• Excellent communication and interpersonal skills are essential.
• Strong customer service mindset and relationship-building abilities.
• Professional, confident and presentable demeanor.
• Experience in client relations or front-office roles is a plus.

Responsibilities

• Welcome and assist clients and visitors with professionalism.
• Build strong relationships with prospective and existing customers.
• Coordinate client meetings, project visits, and follow-ups.
• Deliver an outstanding customer experience throughout the sales journey.
• Work closely with the sales and internal teams to ensure seamless client service.

Skills

Excellent communication

Interpersonal skills

Customer service mindset

Relationship-building

Job description

Role & responsibilities

1. Welcome and assist clients and visitors with professionalism.

2. Build strong relationships with prospective and existing customers.

3. Coordinate client meetings, project visits, and follow-ups.

4. Deliver an outstanding customer experience throughout the sales journey.

5. Work closely with the sales and internal teams to ensure seamless client service.

Preferred candidate profile

1. 27 years of experience in Client Relations, Customer Service, Front Office, Hospitality, Aviation, or Real Estate.

2. Excellent communication and interpersonal skills.

3. Professional, confident, and presentable personality.

4. Strong customer service mindset and relationship-building skills.