Customer Relationship Executive

Tata Capital Finance Ltd; Narsapur mandal; On-site; INR 250,000 - 420,000; Full time

Job summary

Tata Capital Finance Ltd is seeking personnel for Customer Service - Sales roles in Narsapur, Medak Road, CRE. The position targets financial inclusion and housing sales with emphasis on customer service and cross-selling to meet business targets.

Graduates from any discipline are welcome. The role involves identifying target areas, pre-screening segments, building vendor relationships, ensuring disbursement alignment, and maintaining RBI/Audit compliance while promoting Tata Capital Finance Ltd

Qualifications

• Graduate in any discipline.

Responsibilities

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the Tata Capital Finance Ltd brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.

Education

Graduate in any discipline

Job description

Customer Service - Sales - Financial Inclusion - Housing - EM - Sales - Narsapur - Medak Road - CRE

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.