Customer Relationship Executive

Tata Capital Finance Ltd; Visakhapatnam; On-site; INR 180,000 - 300,000; Full time

Job summary

Tata Capital Finance Ltd in Visakhapatnam invites applications for a Customer Service - Sales - Housing role. The incumbent will drive client acquisition and retention, profile customers, and promote multiple housing loan products while maintaining high service standards.

The position emphasizes relationship building, territory identification, and compliance with RBI/audit norms, with opportunities to grow through cross-selling and channel development in a dynamic sales environment.

Qualifications

• Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Cross-sell multiple products to meet customer needs
• RBI/audit/compliance awareness

Responsibilities

• Achieving business targets as laid down by acquiring new client relationships and maintaining them.
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure login activity aligns with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers
• Ensure vendor empanelment and develop relationships with new vendors
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.

Skills

Relationship building

Communication

Sales mindset

Negotiation

Education

Graduate in any discipline

Job description

Customer Service - Sales - Housing - EM - Sales - Visakhapatnam - Krupa Biz House

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

• Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers
• Ensure vendor empanelment and develop relationships with new vendors
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.