Customer Relationship Executive

Global Indian International School (GIIS); Mumbai Suburban; On-site; INR 300,000 - 520,000; Full time

Job summary

Global Indian International School (GIIS) in Mumbai is seeking a results-driven sales professional with pre-sales experience to handle international and HNI prospects. The role requires CRM and dialer familiarity, excellent communication and interpersonal skills, and strong multitasking and time-management abilities.

The candidate should be comfortable with target-driven work, proficient with MS Office, and adhere to quality processes. Fluency in English is expected.

Qualifications

• Proven experience in pre sales and sales.
• Experience handling international and HNI prospects.
• Familiar with CRM tools and dialler.
• Excellent communication and interpersonal skills.
• Knowledge of MS Office is required.
• Excellent phone handling skills.
• Must be targeted oriented.
• Ability to multitask and manage time effectively.
• Should be aware about call centre metrics.
• Comfortable making MOIS to showcase their work.

Responsibilities

• Proven experience in pre sales and sales.
• Experience handling international and HNI prospects.
• Familiar with CRM tools and dialer.
• Excellent communication and interpersonal skills.
• Knowledge of MS Office is required.
• Excellent phone handling skills.
• Must be target oriented.
• Ability to multitask and manage time effectively.
• Should be aware about call centre metrics.
• MOIS to showcase their work.
• Adhere to the company quality and business processes.

Skills

Pre-sales experience

Sales experience

CRM tools

Dialer familiarity

Communication skills

Interpersonal skills

MS Office

Phone handling

Target oriented

Time management

Call centre metrics

Job description

Role & responsibilities

• 1- Proven experience in pre sales and sales
• 2- Should have experience in handling international and HNI prospects
• 3- Familiar working with CRM tools and dialler
• 4- Excellent communication and inter personal skills
• 5- Knowledge of MS office is required
• 6- Excellent phone handling skills
• 7 - Must be targeted oriented
• 8 - Ability to do muti task and mange the time effectively
• 9- Should be aware about call centre matrix
• 10 Comfortable making MOIS to shoe case their work
• 11- Adhere to the company quality and business processes