Customer Relationship Executive - All divisions

Spectra Medical India Pvt. Ltd.; Chennai District; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

Product and process training

Fixed shift

Career growth opportunities

Job summary

Spectra Medical India Pvt. Ltd. in Chennai is seeking a Customer Relationship Executive to handle outbound calls to generate leads and engage existing customers, promoting products and services.

The role requires clear English, Hindi, and Tamil communication, CRM and MS Office proficiency, and the ability to work in a target-driven environment. It offers fixed shifts, product training, and potential career growth.

Qualifications

• Proficient in English, Hindi and Tamil for customer interactions.
• Strong interpersonal and relationship-building abilities.
• Familiarity with CRM systems and MS Office suite.

Responsibilities

• Make outbound calls to generate leads and promote products/services.
• Handle inbound inquiries and convert them into opportunities.
• Understand customer needs and recommend suitable products/equipment.
• Follow up with leads and maintain long-term relationships.
• Maintain accurate records in CRM/cCall management software.
• Resolve customer queries promptly and uphold high service levels.

Skills

English/Hindi/Tamil communication

Interpersonal skills

CRM proficiency

MS Office

Education

Any Graduate

Tools

CRM tools

MS Office

Job description

Customer Relationship Executive-All divisions

Up to 2 years

Full

Key Responsibilities Make outbound calls to generate leads and existing customers to promoteproducts and services. Handle inbound customer inquiries and convert them into opportunities. Understand customer requirements and recommend suitableproducts/equipment. Follow up with leads and maintain long-term customer relationships. Maintain accurate customer records in CRM or call management software. Resolve customer queries promptly and ensure a high level of customersatisfaction. Follow company processes, quality standards, and call protocols. Required Skills Excellent communication skills in English, Hindi, and Tamil. Good interpersonal and customer relationship management skills. Basic knowledge of MS Office and CRM tools. Ability to work in a target-driven environment. Positive attitude with strong listening and problem-solving skills. Eligibility Any Graduate. Experience in Telecalling, Lead Generation, Customer Support. Handled sales process will be an added advantageWhat We Offer Product and process training. Fixed shift. Career growth opportunities.